Web Hosting Basics - Email Configuration

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How do I configure my email program?
When setting up your e-mail program(s), the following settings will most likely be used when configuring the program.

Incoming (POP3) Server: yourdomain.com (NOTE: DO NOT put 'www' or 'pop', etc. in front of the domain!)

Outgoing (SMTP) Server: yourdomain.com (NOTE: DO NOT put 'www' or 'smtp', etc. in front of the domain!)

**Some Internet Access Providers require you to use their SMTP server.

POP3 account/user name: See Customer Welcome Setup email for your aacount name

You will most likely be prompted for a password when you first try to log-in to your mail server. This password that it prompts for will be the one in your Customer Welcome Setup email.

Netscape Mail:

1. Open Netscape Browser

2. Go to Options menu bar and choose Mail and News

  • Preferences
  • Choose the Servers tab:

a. Outgoing SMTP should be the mail server address of your dial-up company

b. Incoming POP server should be yourdomain.xxx (substitute your domain name)

c. POP3 username is the account you see in yourCustomer Welcome Setup email

3. Click the Identity tab:

a. Enter your name

b. Enter your full e-mail address

c. Enter your reply e-mail address

Click Apply

Internet Mail Setup:

1. Open Internet Mail

2. Go to Mail menu and choose Options

3. Click the Servers tab and enter your personal information Outgoing SMTP server should be the mail server of your dial-up account.

Incoming POP server should be the yourdomain.xxx (substitute your domain name)

In the Log On Settings, enter the mail account username and the password in your Cuustomer Welcome Setup email..

Click Apply

Outlook Express:

1. Open Outlook Express

2. Go to Tools menu and choose Accounts

3. Select the Mail tab and the Add button

4. Setup Wizard will appear. Follow the Wizard until Finish is selected.

Repeat above steps to create multiple e-mail accounts in Outlook Express

Eudora Mail Setup:

1. Go to tools, options

2. Click getting started:

a. Set the pop account to user@mail.domain.com

b. Set real name to the name you want to display when sending e-mail

c. Set the return address as the e-mail address you want people to reply to (usually user@domain.com) Click hosts, set the SMTP server to the one that your ISP provides. Everything else should be set up correctly.

Netscape Communicator Mail:

1. Open Netscape Communicator

2. Go to Edit menu and choose Preferences

3. Click on Mail and Groups and the + sign adjacent to it

4. Click on Identity and enter your name and mail address

5. Click on Mail Server and enter the following:

a. Incoming POP should be yourdomain.xxx (substitute your domain name)

b. Outgoing SMTP should be the mail server of your dial-up company

c. Choose the POP3 radio button under Mail Server Type Click OK

Additional Information:

Links to find more information on how to configure email clients: Microsft's Email Information Page - This will have information on Outlook and Outlook Express Email clients. Netscape.com's Email Information Page - This will have information about Netscape Mail.

E-MAIL (Electronic Mail) is used for communicating by "mail" with other people on the Internet. There are many e-mail programs currently being used on the Internet, please note that our Technical Support Representatives are versed in using Microsoft Outlook, Netscape Mail, Internet Mail, and Eudora Pro/Light and may not have information on how to configure/use other E-mail programs.


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